We offer an enhanced after-sales service, tailored to individual needs.
We offer a comprehensive buying and after-sales service to shop retailers. Kogei arts and crafts typically require some background explanation – how they are made, the materials used and the concept behind them – for customers who do not know much about them. For this reason, detailed descriptions are available on our website. You can also use the background information on these items as promotional material for your customers.
Our creator lookup service provides additional in-depth information about our products. The details can be found easily through the QR code tags or cards which are attached to each item. For more information, please click here.
We believe genuine Japanese Kogei products should be more widely exported, especially art and craft works which have been individually created for personal use. We are dedicated to doing our absolute best to introduce the works of our skilled artisans to customers all over the world. We would appreciate your feedback on our service and would love to hear any suggestions you may have.
Support for shop retailers
We are always on the lookout for better ways to help and assist retailers introduce our products to their customers. If required, we are able to offer the following sales support tools:
If you require further information, please feel free to contact us.